Privacy Policy

At, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our online store. By accessing and using our services, you consent to the practices described below.

1. Information Collection:
We may collect personal information such as your name, contact details, and payment information when you make purchases on our online store. We also gather non-personal information like cookies, which help enhance your browsing experience.

2. Use of Information:
We use your personal information solely for order processing, payment verification, and delivery. We may also use your contact information to provide updates about your order status and to communicate with you regarding promotions or relevant news if you opt-in.

3. Data Security:
We prioritize the security of your information. We implement various measures, including encryption and secure payment gateways, to protect your data from unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Services:
We may share your information with trusted third-party services that assist us in running our online store effectively, such as payment processors and shipping partners. These parties are obligated to maintain the confidentiality of your information.

5. Cookies:
Our website may use cookies to enhance your user experience. You can modify your browser settings to manage or block cookies if you prefer.

6. Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

7. Your Choices:
You can choose not to provide certain personal information, but it may affect your ability to use some features of our online store. You can also opt-out of receiving promotional communications.

8. Children's Privacy:
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from individuals in this age group.

9. Updates to Privacy Policy:
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. We encourage you to review this page periodically.

10. Ownership Information: (Soup Culture) is owned and operated by Seed Joy Sdn. Bhd. Throughout this Privacy Policy, the terms "we," "us," and "our" refer to Seed Joy Sdn. Bhd. Your use of this website indicates your agreement to be bound by the terms outlined herein.

At Soup Culture, we value your trust and strive to provide a secure and enjoyable online shopping experience. If you have any concerns or questions about our Privacy Policy, please contact us at +6012-801 1008.

Effective Date: [2023 Aug 21]

By using our online store, you signify your acceptance of this Privacy Policy.